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IA - KPIx

Key Performance Indicators xpert (KPIx) is a Business Intelligence product specifically designed for queries, reports and multidimensional business analysis in the Telecom and Finance industries.
 
The highly complex business indicators of these two industries are now available right out of the box, allowing streamlined set-up to obtain a quick internal view of the business. KPIx provides decision makers with continuous, industry relevant, Key Performance Indicator (KPI) information to facilitate quicker decision cycles.
 
The telecommunication and banking industries are good examples of how critical customer knowledge can be in competitive industries to compete more effectively and to nurture customer loyalty.  Business people need to know “which customer sets are most valuable?”, “what makes them valuable?”, and “how can I use knowledge on value to craft a successful marketing campaign?” Typically, information required to answer these questions is spread across several operational databases (Billing, Mediation, Provisioning, CRM, ERP etc.) that do not offer integrated query, reporting and analysis.
 
Information Architects' Business Intelligence product, KPIx, is specifically designed to support the querying, reporting and multidimensional analysis required to answer business questions.  The true value of KPIx is that the architecture is built on a thorough understanding of telecom and banking operational processes, business support systems and data elements and so can answer complex questions right out of the box, without having to create a ‘proper’ data set, or custom queries and reports.
 
Product Features
  • KPIx is flexible and can be deployed as an enterprise-wide business intelligence system, or as data marts catering to specific business units. A phased implementation approach is often used to get quick insights and ‘wins’, while implementing a longer term vision.
  • Enables users to continuously monitor and establish thresholds on KPI’s that play a critical role in strategic decision making.
  • The KPI processing engine is exposed through a parameterized interface so that it can be used with third-party OLAP and reporting tools.
  • In integration with any OLAP tool, KPIx provides the ability to slice and dice data cubes and generate drill-down/roll-up reports.
  • Separate interfaces for administrators and business users streamlines business use.
  • A web-based dashboard interface displays gauges and metrics by specific business area or across business units, to reflect current status of KPIs.
  • A notification system distributes reports and/or alerts to mutiple target audiences.
 
KPIx Modules for Telecom
KPIx for Telecom supports operations and performance management in billing accuracy, forecasting network usage, sales trend analysis, improvement of service delivery, call detail record (CDR) integration reporting and forecasting, sales trend analysis, and optimizing telephone connection activation. The product includes these modules:
  • Churn Analysis and Churn Prediction
  • Customer Care and Retention 
  • Call Detail Analysis
  • Customer Segmentation
  • Network Analysis
  • Financial Analysis
  • Revenue Assurance
  • Fraud Management
  • Campaign Analysis
  • Sales Channel Analysis
  • Database Marketing
  • Product/Service Analysis
  • Call-Centre/Complaint Analysis
 
KPIx Modules for Banking
  • Customer Profiling
  • Targeted Marketing
  • Product Reconfiguration
  • Credit-Risk Assessment
  • Customer Retention
  • Revenue and Growth Forecasting
  • Product Transactional Management
  • Asset Inflows/ Outflows
  • Credit Scoring
  • Banks Capital/Equity
  • Branch Performance
  • Loan Portfolio
  • Sales Performance
  • Asset Quality
Industries We Serve
Industries served include:

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Our Partners Are
Our channel and technology partners are:

>> SAP
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Big Data Solutions

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Data Integrity Solutions

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Office Automation Solutions

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Building Databases

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Building Intelligence

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Building Your High Performance Office

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